Patient choice

The CCGs believe patient choice is crucial and should underpin the delivery of a patient-centred health service. Choice empowers individuals to obtain the health and social care services they need and deserve.

Providing the public and patients with the correct information enables them to make effective choices that are right for them and their families.

Learn more on our Information and Transparency page.

Under the rights of the NHS Constitution for England and the NHS Patient Choice Framework, patients have the right to start consultant-led treatment within a maximum of 18 weeks, unless a patient chooses or it is clinically appropriate to wait longer.

For more information regarding NHS waiting times, please visit the NHS Choices website.

As set out in the NHS Constitution, you have a number of choices concerning your care and treatment as a patient.

These choices include:

  • The right to choose your GP surgery, and to be accepted by that practice unless there are reasonable grounds to refuse, in which case you will be informed of those reasons;
  • The right to express a preference for using a particular doctor within your GP surgery, and for the surgery to try to comply;
  • The right to choose which hospital to go to if your GP refers you to see a specialist as defined in National Guidance;
  • The right to be involved in decisions about your healthcare and to be given the information you need to do this;

For a full list of your guaranteed choices within the NHS you can read more about your rights and pledges as a patient.

Tools to make an informed choice

The NHS Choices website helps patients in this area by providing tools and information. Resources include:

Health A-Z - Use the Health A-Z to see the common treatment options for particular conditions and find links to specialist charities and patient groups in each area

GP Patient Survey Practice Comparison - The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice.

Scorecard - Use this tool to compare hospitals according to a range of performance measures and facilities. You can view your results by treatment type.