How to access services in Chorley and South Ribble during the coronavirus pandemic

The current novel coronavirus (COVID-19) outbreak presents a significant global challenge. 

The UK government and NHS  response is tailored to the nature, scale and location of the threat in the UK as our understanding of this new virus continues to develop. As we prioritise this emerging care need, you may notice some changes to your local services. 

To support you at this time, we have compiled some information on how to access local services appropriately. In doing so, you will be helping us to make sure that we can be there for the people who really need us. 

Please also ensure you are staying up to date with and are following the latest public guidance:


Health advice and information:

For health advice and information, please visit

For useful advice on how to manage your health and wellbeing without leaving your home, you can also visit the NHS #HealthAtHome hub:


GP practices:

As of Monday 16th March, following NHS England instruction and to minimise risk to patients and healthcare staff, primary care services will now triage all patients to make sure they are seen in the most suitable way. 

Telephone and video consultations are available from your GP practice. Face to face treatment is also still available where nesseccary. 

You should continue to access your practice by calling their normal number. 

Please note, Chorley and South Ribble GP practices are open over Good Friday and Easter Monday. 

For further information, please visit our FAQS:



If you require a pharmacy over the bank holiday weekend, please check the updates to opening times over the bank holiday weekend: 

If you have a repeat prescription, please only order what you need when you need it. This is to help make sure everyone can continue to get the medication they need. 

There is currently no shortage of medicines and we need to keep it this way. 

Only ordering what you need for you or your loved one will reduce waste and help us prevent the unnecessary stockpiling of medicines


Coronavirus symptoms:

If you become unwell with a high temperature or a new continuous cough, please use the NHS 111 online service at You should only call NHS 111 if you cannot get help online.


Urgent medical help:

For urgent medical help, not related to coronavirus, please use the NHS 111 online service at You should only call NHS 111 if you cannot get help online.


Lancashire Teaching Hospitals:

Please note visiting to Chorley and South Ribble Hospital is currently suspended with the following exceptions:

Outpatient appointments are continuing to go ahead as planned. Unless you are informed otherwise, please assume that your appointment is still running and attend as normal. 

Visit to learn more. 


Urgent Care Centre:

The emergency department at Chorley and South Ribble Hospital has been temporarily reconfigured to an urgent care service.

The service will be provided by a combination of healthcare professionals. The vast majority of people who currently attend the emergency department can still have their needs met safely and appropriately by the urgent care service. 

For more information, please visit:



Royal Preston Hospital

Sharoe Green Lane North





is open as usual.



In a life-threatening emergency, call 999.


Mental health support:

A list of online resources, advice helplines and support services is available via our website,, including:


Community support:

The local councils have also established dedicated community support hubs to coordinate support and help for those in need:

Chorley Together

South Ribble Together

Services are subject to change. 

Please ensure you are following NHS Chorley and South Ribble CCG (@NHSCSR) on social media to stay up to date with the latest information.