Coronavirus: Support for families

Managing your mental health as well as your child's during times of increased stress can be difficult. Throughout the pandemic, this will be important to help us manage coronavirus. 

Please ensure you are keeping up to date with the latest advice and guidance:

The Royal College of Paediatrics and Child Health has also produced this helpful infogram offering advice for parents during coronavirus:  covid19_advice_for_parents_when_child_unwell_or_injured_poster.pdf [pdf] 272KB.  

These current, challening times may have an impact on your child's emotional wellbeing. To support you, we have compiled some resources bank including simple strategies, useful helplines and digital resources which you may find useful at this time.  

The five ways to wellbeing are key principles to keeping ourselves well - simple concepts are key to keeping us emotionally healthy in everyday life:

Connect - It is important to stay connected to friends and family whilst social distancing is recommended. To tackle this, we can use a range of digital functions including texts, calling, video-calling, group conversations.  

Be active - Activity and exercise is key to feeling good. You could walk, jog, cycle, dance, put the music on, make some exercises up around the home, play games, do some gardening,  bake, cook,  interact as a family together and have fun.

Take notice - Take notice of your feelings and thoughts and practice some mindfulness strategies at home to help you manage and relax – see resources below for help on this.

Learn - Stimulate the mind, create opportunities to learn new things, read a book, learn how to sew, stich, a new game, access online learning resources, complete school work, revision, work books.

Give - Give yourself personal space and time to look after yourself – ensure you eat a healthy diet, exercise, stick to some routine and sleep well.  Give your patience, time, smile and be kind.

Remember children learn and observe adults behaviours and emotions for cues on how to manage their own emotions during difficult times.


Online resources:


Support websites:

For education, advice and support on coronavirus and mental health, parents, children and professionals can access:


NHS website

The NHS website has many resources to help you feel more positive and able to get the most out of life:

Click here to access the website.


Healthy Young Minds

Available online, 24/7, offering self-help materials, resources and guidance.

Click here to access their website.


Young Minds

Available online, 24/7, including a section dedicated to coronavirus and mental health support

This also includes Young Mind's recent report on the impact of coronavirus on the mental health of young people. Learn more at:

Click here to access their website.



Kooth is an online counselling service for children aged 10-16yrs.

Click here to access their website.


The Butterfly and Phoenix Project

The Butterfly and Phoenix Project are a team of trained counsellors working across Preston, Chorley, South Ribble to support young people aged 11-18 to resolve emotional difficulties. At this time, they are offering remote counselling via telephone, text and video calling.

 Their website also offers a range of resources. Click here to access it. 

Alternatively, click here to view their latest video about how they've changed their approach during lockdown. 



Papyrus offers support for those dealing with suicide, depression or emotional distress. 

Click here to access their website.


Anna Freud National Centre for Children and Famillies

The Anna Freud Centre has established a dedicated section of their website for coronavirus and supporting young people through disruption. 

Click here to access their website. 



Lancashire Mind provides advice and support to empower anyone experiencing a mental health problem with dedicated coronavirus suppport resources

This includes their 30:30 challenge - an online community of people working towards a shared goal of prioritising wellbeing. Learn more at:

Visit the Mind website here. 



Togetherall is a safe online community of people who are anxious, down or not coping who support and help each other by sharing what’s troubling them, guided by trained professionals.

Available 24/7, Togetherall is completely anonymous so you can express yourself freely and openly. 

The site is currently experiencing a high percentage of users sharing anxieties relating to coronavirus.

If you are aged 16+ and living in Chorley, South Ribble or Greater Preston, you can join Togetherall for free.

Togetherall, the online Mental Health Support Forum and commissioned on a population basis (meaning free for anyone aged 16 plus) by Chorley, South Ribble, Greater Preston and the Fylde Coast CCGs continues to provide its much valued services in providing a clinically moderated peer and community support network for people struggling with their emotional and mental health and feelings of loneliness.

Simply visit and enter your postcode.​ 


Useful apps:

Click here to visit our recently published article, 'Coronavirus: apps to help children and young people'. 


Helpline numbers:

If you are concerned about your child's mental health, support is available. 

CAMHS (Children and Adolescent Mental Health Services):

Available for telephone support if required.

*Monday – Friday 9am – 5pm *

Greater Preston: 01772 777344    

Chorley South Ribble: 01772 644644

Lancashire and South Cumbria NHS Foundation Trust Wellbeing and Mental Health Line:


A freephone listening service, now open 24 hours a day, every day. 

Lancashire and South Cumbria NHS Foundaiton Trust text service:

A confidential, anonymous service to support wellbeing via text. 

Simply text 'HELLO' to 07860 022846. 

Childline – a free, private and confidential service for anyone under the age of 19 years to talk about any issues. People can speak to a Childline counsellor online or on the phone between 9am and midnight.

Hopeline UK - suicide prevention helpline for children and young people.

  • Telephone: 0800 068 4141
  • Text: 07860 039967

Samaritans -24 hour a day support for anyone struggling to cope.

NSPCC: 0800 1111 (children and young people) or 0808 800 5000 (adults concerned about a child). 


Accessing CAMHS service:

If you or a member of your household have a high temperature, a sudden cough, or any other symptoms, please use the NHS 111 online coronavirus service.

CAMHS appointments

Appointments with CAMHS will now take place via telephone or Skype unless the situation is deemed URGENT. 

Please call and discuss this with the relevant person if you are concerned. 

CAMHS prescription requests 

Please allow working days for repeat prescriptions*

*Note only maximum 30 day prescriptions will be given.

Plans are being made to ensure repeat prescription of medications can be continued.

We will continue to update this page so please check back again soon.