Covid-19 vaccine scams

To protect yourself and your family members from fraud and criminals, remember the following points:

  • The NHS will never ask for bank details, PIN numbers or passwords when contacting you about a vaccination. You will never be charged for the vaccine.
  • Any communication which claims to be from the NHS but asks for payment, or bank details, is fraudulent and can be ignored. If you receive a phone call you believe to be fraudulent, hang up.
  • The NHS will never turn up at your home unannounced to administer the vaccine. Anyone from the NHS visiting your home will have a NHS ID card - please ask to see it.
  • The NHS will never ask you to prove your identity by sending copies of personal documents such as your passport, driving licence, bills or pay slips.
  • If you believe you have been the victim of fraud or identity theft you should report this directly to Action Fraud on 0300 123 2040 or visiting
  • Where a victim is vulnerable, and particularly if you are worried that someone has or might come to your house, report it to the police either online or by calling 101.

Got a question? Visit our Covid-19 vaccine frequently asked questions at:

COVID-19 vaccine fact check poster