The current novel coronavirus (COVID-19) outbreak, which began in December 2019, presents a significant global challenge. The UK government and the NHS are pulling out all the stops to care for patients with coronavirus and to prepare for an increase in cases - but we cannot do it alone.

It is vital that you stay up to date with the current guidance and follow the specialist medical advice to ensure NHS services are used responsibly, meaning 

they can be there for those who really need them.

To help, we have established this dedicated page on which we will compile all information produced by the CCG as well as that issued by the UK authorities and public health organisations:

Please ensure you get your information from verified, trusted sources:



Useful resources:

Lancashire County Council has provided this Consumer Alert - April 2020 with information relating to scams, fake resources and cold callers.


There's a lot of fake news out there about coronavirus so be careful what you share. Thing aren't always what they seem online.

Check out the UK governement's #ShareChecklist to make sure you’re not contributing to the spread of harmful content:


The Department of Health and Social care has also recently created a hub on Youtube for videos of the latest public information.

Click here to access it:


In addition to this, there is also a public information leaflet including a guide to spotting the symptoms and advice for vulnerable groups, businesses and workers.

The leaflet is available in different languages and formats.

Access it here:


The Government has also established a Whatsapp text message service. To recieve official advice and information about coronavirus, message 'hi' to 07860 064422.

Or tap this link:


If you have coronavirus symptoms and used NHS 111's online service, you will now recieve regular check-ins and advice from the NHS text messaging service.

Learn more here:


If you have arthritis and/or a musculoskeletal condition, you can use COVA - the Covid-19 Virtual Assistant. COVA is a button-based chatbot designed to help people with arthritis get relevant health information relating to COVID-19 quickly.

It’s available 24/7, complementing existing services, which have seen an unprecedented increase during the pandemic.


Help the NHS respond to #coronavirus. Use the quick NHS coronavirus status checker to tell us about your current experience of the virus:

This will help the NHS plan its response by showing where the virus is spreading and how it affects people


The Muslim Council of Britain has a range of resources to support Muslim communities on their website including a #RamadanAtHome guide.



Latest council information:

The local councils have also established dedicated community support hubs to coordinate support and help for those in need:




Latest government guidance:

To access this advice in British Sign Language, please click here to be re-directed to the Sign Health website.

How to protect yourself and others, including:


Testing for coronavirus, including:


Health and wellbeing, including:


Employment, financial support and money, including:


Working safely, including:


Businesses and self-employed people, including:


School closures, education and childcare, including:


Housing and accommodation:


Driving and transport in the UK:


International travel and immigration:


Volunteering and offering help:


Healthcare workers, carers and care settings:



Support if someone dies:


Latest NHS guidance:


People with certain health conditions

Some charities and organisations have worked with the NHS to produce specific advice about coronavirus.

Asthma – Asthma UK: coronavirus (COVID-19)

Other lung conditions, such as COPD – British Lung Foundation: coronavirus and COVID-19

Joint and muscle conditions, such as arthritis – Versus Arthritis: coronavirus (COVID-19)

Heart disease – British Heart Foundation: coronavirus – what it means for you if you have heart or circulatory disease

Stroke – Stroke Association: information on coronavirus for stroke survivors


Latest information for primary care:

The latest advice and guidance relating to coronavirus for primary care is distributed in a daily bulletin to practices. For any queries regarding this, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Useful resources for primary care:


Latest CCG information:


Latest safeguarding information:

Important #Safeguarding message from Liz Stead, Head of Safeguarding Children at NHS Berkshire West Clinical Commissioning Group:




Sexual health:

For sexual health services, please visit:

Clincs available by appointment only.


Emergency contraception:

If you require emergency contraception, contact your GP, a sexual health clinic as above or alternatively, you can also contact your local pharmacy.

View a full list of pharmacies offering emergency hormonal contraception here.

PLEASE NOTE: You must contact the pharmacy before attending.


Domestic violence:

Not everyone is safe at home. Domestic abuse still happens.

If you see it, report it:


Phone: Call 101 or, in an immediate risk of harm, call 999.

Your actions can make the difference.


Visit our dedicated Support for Domestic Abuse page. 


Latest Lancashire Teaching Hospitals NHS Trust information: